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Carrie
urniture I bought a bedroom wardrobe, side tables and dressing table from this company. I was pleased with the furniture on arrival but once assembled, noticed that the wardrobe doesn’t lock properly because the holes haven’t been drilled correctly, however, I chose to live with this. A couple of weeks ago I noticed the paint work has discoloured on the dressing table and side table beneath where objects sit. On raising a concern with the company and sending photos, they claim they can no see the discolouration. I can see it in the photos myself, however appreciate it’s difficult to see in the photos so suggested that they send someone independent to assess the discolouration. Basically after a couple of weeks of going back and forth, The company offered to resolve the issue bu sending me some paint so I can paint the area!!! They won’t send anyone out to assess or offer any money off or replacement. I’ve explained that you can not just paint the discoloured area of the dressing table and it would look even worse and should be done professionally. They were not interested. I would never buy again from the company as it’s a waste of money if their products only last a couple of years and the suite i bought was over £1,500 so not cheap at all.
4 years ago
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