If I could award no stars I would do. This company are completely inept all round, never buy anything from them at all. We paid just under £2000 for a book case and TV stand on the 17th of December 2019. No one managed our expectations on delivery time scales and no one told us the products didnt colour match we had to pay an extra £40 to colour match the TV stand. Fast forward to March of 2020 and they didnt deliver on the date they said they would. Blaming us for that. When the book case did arrive on the 27th of March 2020 it was damaged and there was no TV stand.They blamed us for the damaged bookcase and told us it must have been us that built it wrong. (my husband is a builder) Its now the 6th of August 202 and we have been sat with a damaged book case in our lounge for six months with no progress to resolve this and despite me chasing the missing TV stand on the 27th of March they have had the audacity to say it was delivered at the same time as the book case. They have even requested a copy of my original email complaint. Today I am taking them to trading standards as we have had no apology, no offer of help and support. They state they cant send someone up to look at the bookcase yet there website says 'business as usual'. They have lied, blamed us and seem to think we ll just drop the issue. So please do not buy from them as there products are substandard and there service doesnt exist.