Should be called Cowboyze. A bad job and a bad attitude.
I had a very bad experience with this company. It took three visits over the course of a week to do two very simple jobs for which I was charged nearly £300.
The electrician did not have the right tools or equipment for the first two visits and had not even been told the right job, so cut a totally unecessary hole in my wall. On the third and final visit I had to leave him ‘almost finished’ after an hour and was charge nearly two for the visit in the final bill.
I raised issues with Homyze support in three emails they claimed not to receive and then over the phone. A week later they got back to me asking to clarify again, then promptly decided I was wrong about what had happened and charged me anyway.
I’m not sure if the job itself or their arrogant and incredibly slow response to feedback was worse. It would have been so very easy to accept they made mistakes and apologise. But Homyze are perfect and so good luck with that.
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