Dont ever buy this product I regret buying this washing machine. Within 1 year of purchase i have called out 4 times for repair. 1st the door was leaking the metal bit round the machine door was rusted, the engineer came and lied he fixed it instead he turned the metal spring around still rusted. I had to call out again for the same issue it wast fixed they turned it around again and also the machine stop spinning. They came and said the machine needs a part and left. For 2 weeks. O one called or emailed me. I have had to call them again they lied that I cancelled the job they had to raise that I refused repair after they explained to me the machine is reparable or open another job. The engineer came out again removed some parts from the machine and said he will order but got no reply. Uptill now i have not heard nothing from them. I reported 4th october 2023 today is 18th November nothing had been done. Called and I escalated it so i will await the result. Very awful service