Booked and paid £40 for airport transfers in Majorca. They sent confirmation with wrong address then tried to overcharge us more money and wouldn’t pick us up unless we paid it. On arrival No one at airport to pick us up. Hoppa airport desk closed with shutters down. A driver picking someone else up kindly drove us. Phoned Hoppa and confirmed return pick up day before. They had wrong details and were rude and uninterested. Never turned up for pickup. Hotel reception phoned them and they left her on hold for 20 mins and didn’t come back on phone. Got taxi, receipt for taxi and letter from hotel stating they didn’t turn up. Returned home to an email from Hoppa stating i did not turn up for pick up. Driver waited. I sent them details and after 3 phone calls(left on hold 40 mins each time to get through), 3 weeks later after threat of legal action they refunded £19.00. Not even the cost of one journey. Please avoid them. They are really really unprofessional and totally unreliable. Once they get your money they don’t care.