Mark Taylor of Hortons responded to our request for putting up our house for sale. From the outset we were made to feel very comfortable and relaxed. We were impressed by Mark’s sensible and practical approach which involved quoting a reasonable and realistic asking price and also a brilliant suggestion to group a few viewings together. This helped us accept an offer within about a week and although the conveyancing inevitably takes its own time Mark was always doing his bit to keep things moving. His response to emails has always been prompt often well beyond normal working hours so we would always be sure to receive an honest reply. A refreshing change from past bitter experiences.