I made a reservation but I had to cancel it before the deadline for free cancellation. Even though I canceled my reservation before the deadline, they charged me anyway. I contacted customer services, they said they were going to help but they didn't. This is going to be the last time I use this platform and I am gonna make sure that none of my friends will use it anymore. TERRIBLE EXPERIENCE! Avoid at ALL COSTS.
8 months ago
Hostelworld has a
1.5
average rating
from
13
reviews
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