DO NOT BOOK HERE IF YOU WANT A RELAXING STAY! Disgusting customer service. There was a fire alarm going off in the property the entire time during the stay. We were only told this AFTER booking and since the constant alarm is so loud i have tried to ge thelp from them every day snd their solution was entirely unacceptable. I had to escalate it to Booking.com who couldn't even get them to reply to them. Extremely loud noise in one of the bedroom when the room above used the bathroom and was lound enough to wake you up! Sofa bed said do not use this sofa bed as a sofa bed. Had to book a hotel for the rest of the stay as the alarm was too loud and the property was unhabitable. DO NOT BOOK !