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Vivien
Montrose View, 33 Upleatham Street. We (4 adults, 1 dog and a baby) stayed at the property for four days. Cleanliness 4/5 stars. There were some dog hairs upstairs from previous rentals and the bathroom wasn't the cleanest but nothing major. Location 5/5 stars. Great for what we needed. Lovely and close to the seaside and we really enjoyed Staithes and Robin Hood Bay which was a short drive away. Amenities 2/5 stars. For four days we were provided with: - A variety of hair and body products in the bathroom - 4 sachets of coffee (for four adults) - 2 dishwasher tablets and we couldn't get anymore as they only provided a 'starter pack'. Bearing in mind we cooked every night and there were four adults and a baby staying. - 1 bin bag (which wasn't put in the actual bin, we had to do it ourselves). There was no seperate bins for food waste or recycling Environment 2/5 stars. - The living room ceiling light was not working. However, Host & Stay were prompt at replying and offered to send out a maintenence team the next day, which we declined as we had already settled into the property. - No blackout blinds in any of the rooms. As seen from previous reviews for this property the street light is really bright. The wooden blinds are not sufficient and really affected mine and my baby's sleep. - The spring in one of the sofas were broken, there were 4 adults and not enough comfortable seating for us. - The kitchen cupboards were unorganised, pans and mixing bowls just thrown into the cupboard. - There was around 4 hangers per room. No hooks on the back of doors to hang coats or clothes on in a cosy property. Overall, we were disappointed with the basic amenities, particularly for a property that is described as 'Lux'. In my opinion, I would rather have had more coffee, milk and or tea than the beauty products. The property lacked attention to detail and should not be classed as a 'lux' stay. This was our first time with Host & Stay, we had high hopes but this may be our last stay too.
1 year ago
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Host & Stay has a 4.2 average rating from 1,034 reviews

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