We had a lovely weekend staying in Flora, a Host & Stay apartment in Whitby. We booked through a 3rd party, and once paid Host & Stay made contact making sure I had all the details I needed before my stay. The apartment itself was absolutely gorgeous (so nice I’ve taken some inspiration for me redecorating), and it was in a great location for us to have a super weekend. We’ve already recommended it to others as I think they’d love it too. My only downside and it is potentially the third party rather than Host & Stay, but when we booked it mentioned a damage deposit but no further admin fee. Only a small fee but I argued my case on the unexpected charge and neither company would take accountability or properly discussed. It left me in the position of pay the fee or not be able to stay at a non refundable property. So tidy up in clarity of advertising and it was nothing but a great stay