Modern apartment in Liverpool. Good location. Comfy bed. Sofa bed comfy enough. Good storage. There was an issue with our balcony door (it didn't lock, and when it was closed it had a gap). Because we were right next to concert square it was quite loud and woke me up a couple times. Some of the floorboards in the bedroom are bent upwards - potential injury hazard. Dining table was fine but the two other chair side tables are very wobbly and flimsy. Living space needed a hoover, but everything else inside was clean. The balcony was scruffy and had cigarette butts on the floor. The heating automatically turns down which wasn't great with the draft. Very rarely saw people on the front desk. And on arrival we had to ring 4 times before someone came to the door. We tried to get in the door but we didn't know you had to press # before getting in. Overall - It's modern but feels rushed and we didn't like how little we saw staff. It's nice to know there is someone there in person 24/7. But if you want to be right next to the nightlife then it's good. But we wouldn't stay here again.