We were meant to stay at an apartment and 2 days before there was an apparent leak so we had to choose another place “Seal Watch”. Location wise it was excellent and the secure undercover parking was an absolute dream. However this is where the positives end.
The apartment was FILTHY, dust, grime, grease, dead flies, crumbs and anything else you can think of. With two small children it was less than ideal.
The bathroom was disgusting, pubic hair, faeces, urine stains and smell. The bathroom was covered in mould which you could smell too. There was scum all around the shower, on the tiles and bath. Behind the toilet and sink were black with dust, hairs and god knows what else.
The finish of the apartment was basic to say the least, it had terrible electric heaters which took ages to warm the place up, thank goodness it wasn’t as cold as it has been.
They offered a cleaner to come out but we refused due to the inconvenience and not wanting to pack our things up. It also needed a deep clean not a quick whip around.
All in all a real disappointment, we are just waiting for customer service to get back to us regarding our complaint.
1 year ago
Host & Stay has a
4.2
average rating
from
1,034
reviews
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