Would not recommend using this company if you intend on having a relaxing break. We found many issues with the cottage we stayed in include health and safety issues which were not resolved during our stay as promised. It has taken nearly two months to resolve our issues which should not have been issues in the first place if they made sure the cottage was of a lettable standard. Cleaning was extremely poor, property was damp with mildew present, windows painted shut the list goes one... The customer service lady I have dealt with has been great but it shouldn't have taken this long to resolve and agree a refund.