The Townhouse Whitby-my review on Booking.com If you are in this property now I feel sorry for you, front ensuite floor grimy, bathroom overflows-informed Host & Stay immediately with no response so I rang them about the kitchen bin/cupboard smelt of sick and was told it had been bleached then told I could go in the cupboard and throw it away-I did not want to touch it, toaster does not work and other things broken. pairs of pants and socks in the drawers (not ours)-Host & stay do not care-they have your money! The £10 admin fee to take your money is a scam I have complained as all of this has made our stay here ruined they will not return my damage money until up to 14 days when it was clearly cleaned yesterday! Ive seen other complaints and a fob off replies from Host & stay saying sorry. If this is your property get rid of Host & Stay! They are running it into the ground and could not care less about you or the people staying there.