Before replacing must have 3 failed repairs. What kind of policy is this? 6 month old fridge leaking water, broken door hinge and split seal. I was told there must be 3 failed attempts to fix the appliance before any other options (i.e. replace/refund) are considered. We have young children and have to have the fridge on max (power) to keep things around 6/7degress, whilst we wait for a new door to come in stock and be fitted, in the meantime water is coming out and filling a towel daily, damaging kitchen floor, skirting, door frame.
2 months ago
Hotpoint UK has a
1.7
average rating
from
18
reviews
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