The actual products are great, I've never had a problem with those. But delivery is by far the worst in comparison to every other shop I've shopped with. Also, trying to resolve any issues with anything, from items being scanned at the wrong price in-store, to discounts not being applied and items being on the wrong hangers, is next to impossible. House of Fraser appears to be the only store that follows the code of "the customer is always wrong". I only buy from House of Fraser when I can't get the items elsewhere.
4 years ago
House Of Fraser has a
3.0
average rating
from
7,506
reviews
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