Absolutely awful. Ordered a £130 DKNY handbag which came just thrown in a parcel bag, no box, no protective paper or anything. It was full of scratches like it had been on a shop floor for 12 months. When I emailed to complain about the condition I got an email back saying “we’re sorry you received the wrong item”, my email clearly wasn’t read. I won’t order again.
3 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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