Appalling. Sent out a faulty pair of jeans, which I photographed and sent over to Customer Service. They advised me to send back to them for inspection, and they would refund postage if fault confirmed. Emailed me to advise an exchange was being processed, but when I followed up on this 4 days later they advised this wasn’t the case and I was being refunded. Still waiting on information on how to claim my refund for posting the faulty jeans back.
Still not sorted out, and I’m on my fifth email. Waste of time. Horrible service.
3 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
