This is my story.
I made my order, I was told that it is dispatched and the money was paid.
Suddenly after 8 days and I was expecting my order, they refunded my money with no good or valid reason.
This is their message " Our couriers have been unable to deliver your goods ".
I wrote to customer service twice to send it by Royal Mail or any other reliable courier, the first time they reply with a fuzzy and vague answer, the second time they didn't reply at all.
This was a very bad and disappointing experience.
Friends, this is a very bad customer service and unfortunately I wasted my time this store.
I recommend not to deal with this store.
Thank you.
3 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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