Had the same item go missing twice thanks to Hermes (moral of the story: don't order on Friday for weekend delivery). Got the item in the end and, to be fair, HoF Customer Services handled things well when I could get through to them, but having Hermes in the delivery chain is a pain when HoF don't offer alternative delivery options.
3 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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