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Anonymous
£70 shirt arrived bunched up and covered in cat hair from the person that clearly returned it previously. No contact number for online so called a store who said they receive over 20calls a day from disgruntled online customers and they don’t deal with that side of things as it’s a separate business. Eventually got in contact with an agent on Facebook and arranged a return. Awful.
3 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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