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Nicola Bute
I have ordered the same item three times and thought as we live in the UK a size 12 would be an English size 12 but it isn’t. All trousers ordered were a US sizes so instead of a size 12 I got a UK 16. All have been returned and customers services have issued me with a voucher so I am not out of pocket. I will be very reluctant to order from you online again until you sort your sizing policy out. A frustrating process and expensive as you cannot returning and get a refund in store.
3 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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