Very disappointed that House of Fraser charged 4.99 for goods to be delivered to a pick up point then i had to pay for postage to deliver back again which shocked me a during Covid most retailers online will only charge 1 way. Another major disappointment was to find that if i returned to store they could not refund my money but i could get a credit note or replacement. Very poor customer service/ focus
3 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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