Your pre and after customer service is not good. You cannot call direct and when you do get a response it is not clear. The customer pay for postage even when the goods bought are over £100 and pay to return. You can not return in store and if you do you do not get your money refunded instead you are offered gift vocher. This is appalling. Let just say you are now one customer down. Sort yourself out..Never again!
3 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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