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Gulnoza A.
SCAM! SCAM! SCAM! Please stay away from their online ordering system. I was missing 20 items from my delivery which was sent and it was about 3 months ago and they still did not solve the issue. When I contacted them first time they have told me I have another delivery coming and nothing was received. I have sent them over 20 emails so far. I have attached the package they have sent which they claim contains 34 items but as you can see for yourself it is impossible to fit 34 items in that bag! Their customer service team is the most incompetent team I have seen so far shopping online for so many years. They did not even apologised once during the process. And completely ignored me for almost one week now. I will be reporting them to trading standards. PLEASE STAY AWAY THEY ARE SCAMMERS!
3 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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