My order was never delivered. When I contacted customer services I was told that the couriers were unable to make the delivery. This is not the case as I was on annual leave and at home and I received a delivery from the same courier, hence they came to my property.
I spent time searching for the goods I ordered and time placing the order. My money was taken almost immediately and I still have not received it back, after it being charged to my bank account 10 days ago.
Customer services did not look into why the goods were not delivered and offered no explanation. They did not even offer to resend the items.
I will not be ordering again. A complete waste of my time and money.
3 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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