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Anonymous
Ordered a fascinator for a wedding, it was packaged in a postal bag instead of a box with no padding despite having paid £4.99 for delivery. As a result it arrived broken, with the hairband detached from the headpiece. In order to return it I would have to pay for postage to send it back, and then reclaim this. Very poor service.
3 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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