Should be shut down ! My outside furniture looks like it's come from the local tip. Damaged and absolutley filthy, they are both part of a £7.5k total order. No legs for the table, filthy with damage I only wish it could hover then after a good clean and some touch up paint we could use it ! Both sofas would be hard to sell on Ebay, if you did manage to, you would have someone knocking on your door soon after. Only 7 chairs delivered not 8 although I have been told I have 8. No reputable company would accuse you of lying over a £200 garden chair when you have spent almost 7.7k with them in the last 2 weeks. The box even has 4 crossed out with 3 written on it. Live chat all morning, total joke ! H of F should not be allowed to trade, selling goods that are in such poor condition, have been re-packaged or obviously not new. I would not be surprised if they are selling customer returns or damaged goods that other outlets have turned away with good reason. I can not get any one to call me although I have asked live chat to ask someone to do so lots of times this morning, no one in customer services has a phone, really ? Now going to log a dispute with our card company Amex. I will not wait the up to 48hrs for what would probably be a usless email like the live chat I have wasted time on this morning.