HOF have gone downhill so badly. They don't care about Thier customers at all - you've been warned. I ordered some boots with £50 off the RRP. A few days after they took my money they automatically cancelled it, saying they were out of stock. This was actually untrue - they were in stock on the website, but they had hiked the price up by £50. I felt that this was very unfair, to cynically cancel an existing order to get more money. I've had a back and forth with cs and they are steadfastly refusing to honour my order, or let me repurchase at the price they had sold them to me for. Online they have publicly tweeted ' please DM us' this is just a ruse to look like they might actually help. They don't. So disappointed. Dear HOF, please don't reply again unless you are actually willing to honour my purchase.