Login
Start Free Trial Are you a business?? Click Here
Anonymous
Ordered 3 pairs of sandals and was informed the next day that only 1 was being sent as the other 2 were out of stock. Had I known that there was only one available I would not have bought it as had to pay postage as well! Now I still have to order some sandals and will have to pay additional 5£ delivery charge as well. After highlighting this with the customer service they have given a 10% discount voucher but didn’t-refund the delivery charges, refused. This which means that I can only get some benefit if I reorder from them which is highly unlikely that I will. I’m very disappointed that they have refused to refund the delivery charge which although is a small amount, is wrong in principle
3 years ago
Read House Of Fraser Reviews
House Of Fraser has a 3.0 average rating from 7,489 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial