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Anonymous
I ordered a vase & two diffusers with a delivery charge of £9.99. I then received an email saying HOF were processing a cancellation request (not by me) as one of the goods was faulty and I had changed my mind about the other item. I therefore, never received any goods, yet they still charged me £9.99 for delivery, outrageous. Will never shop with them again.
2 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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