Ordered an item for Christmas. It took them 5 days to tell me it was out of stock. 2 days later, I received not 1 but 2 emails from them apologising that it was an error & the item was in stock. They even gave me a code for free delivery. I duly ordered it again. Firstly, the transaction didn’t accept the ‘free delivery’ code. Then I received their standard email stating the this transaction didn’t amount to a contract until they confirmed that the item was in stock. Now, not only do they have my personal details, they also have my financial details. I’m still trying to find out if I’m going to get the item. Frustrating at the very least.