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Anonymous
Bought a Christmas tree and paid for next day delivery. 5 days later still no tree. Delivery company say it’s too big to deliver. House of Fraser refuse to refund cost of tree until I send it back. How can I send it back when it hasn’t been delivered? If I could give zero stars I would. Disgusting customer service. Do yourself a big favour and don’t shop in this store.
2 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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