Terrible customer service. Paid for next day delivery and queried when my item didn't arrive. Was told that although my order was placed well before the cut off for next day, they hadn't processed it until later meaning I didn't qualify for next day delivery. Such a scam to offer next day delivery but choose not to process orders until its too late. Customer service were rude and unhelpful. No attempt at an apology whatsoever
2 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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