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Anonymous
Ordered online and paid for next day delivery. There’s no number to call to customer services. Emailed 5 times but no reply for 9 days. Eventually got a reply saying it’s delayed because they busy. Sorry. DISGRACEFUL REPLY DISGUSTING SERVICE ABSOLUTELY AVOID.. This is the reply I got after 9days, sending them 5 emails chasing my delivery, even though I paid for next day delivery. “ Thanks for reaching us, Due to the high volume of the parcels, the delivery will be delayed. At the moment we are unable to provide the expected time.” I was left shocked!!
2 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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