Ordered online and paid for next day delivery. There’s no number to call to customer services. Emailed 5 times but no reply for 9 days. Eventually got a reply saying it’s delayed because they busy. Sorry.
DISGRACEFUL REPLY
DISGUSTING SERVICE
ABSOLUTELY AVOID..
This is the reply I got after 9days, sending them 5 emails chasing my delivery, even though I paid for next day delivery.
“ Thanks for reaching us,
Due to the high volume of the parcels, the delivery will be delayed.
At the moment we are unable to provide the expected time.”
I was left shocked!!
2 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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