AVOID AVOID AVOID!!!
Most horrendous customer service. Ordered online and they sent my packages separately as well as them being damaged. YOU then have to return them all separately and pay for all the postage. The Cardiff staff are incredibly rude. Was told I can only get a credit note and not a refund, and even if I sent the items back I would never receive a refund. Tried emailing and had no response. I tried the chat, and they are just as rude. They end the chat suddenly so you have to restart with someone else. The WORST service you will ever receive. Left with £300 of faulty items.
2 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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