The worst customer services I have ever had second to flannels, which is also owned by Mike Ashley. They have no returns service except in the case of a defective product - and I bought a £900 coat, which WAS defective, which they claimed wasn’t! For a defective item that expensive I’d expect Mike Ashley himself to show up in a red thong to collect my item while doing a little dance and offering to wipe my rear end with the back of his own hand! And can you complain? No. They have no live chat service, they don’t reply emails for days on end, there’s no number to call, and their Twitter support is next to useless, being run by two degenerates called Amy and Angela who will literally take a full 24 hours to reply a query. I will never use a Mike Ashley company ever again.