How customer svc the worst i ever encounter. Accused me of lying when i said free postage code didnt work that they gave when they mistakenly cancelled part of my order so i ended up paying 2x £5 for p&p. They don’t give your money back & they dont answer phone calls. Very rude emails from Sian. I wanted to escalate to complaints team but Sian said it wont be done. Y=Who the hell does this person think they are, may Sian is the owner of HoF or may Sian is GOD !!!!!!!!!!!!!!!!!!!!!
2 years ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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