Placed my first order and was expecting a good quality service, I paid for next day delivery and my item was due to be delivered by Sunday. I got a message at 10.10 am saying they attempted delivery and was unable to deliver my parcel??? That they don't know is I've got CCTV all around my property and no one attempted delivery 😡 so I contacted house of frazer and they said if it doesn't arrive in a week then contact them again. 😡 I feel when you pay for a service you expect to receive that service, you wouldn't go out for a meal pay for eat then eat it next week! Its now Wednesday and still no delivery ive tried contacting the delivery company and they say contacted house of frazer 😡. I definitely won't be shopping with them again or recommending them to my friends and family