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Anonymous
Zero stars. Absolutely appalling in this day and age to refuse to refund a product purchased and returned within 48 hours, still in the packaging and with receipt. I will never shop there again and will advise anyone to avoid it entirely. Imagine, if M&S had this behaviour - I'm sure they'd be out of business or inundated with complaints. They cannot and should not be allowed to state "We are the leading, national premium department store group in the UK and Ireland" - absolute rubbish.
2 years ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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