I ordered a pair of Levi jeans but had several black streaky marks across them. They looked like they had been in a very dirty warehouse for a long time. Once I realised the return procedure with House of Fraser, I decided to see if the marks washed out. Too return, I would of had to have paid again and then hoped I’d get money back. Too much hassle and too expensive ordering online with House of Fraser so will never order online again and definitely won’t be recommending to anyone. Not good enough sending out items with black marks all over them - very disappointing.