Wanted to buy sunglasses for my daughter but was watched suspiciously by a shop assistant who made us feel that we were being suspected of stealing them . I asked if I could buy a pair but they don’t keep any new boxed pairs in store so you don’t have to have the ones that a huge number of other people have handled . The shop assistant made us feel as if we were a nuisance and the whole experience made us walk out and I will buy from another shop . My daughter asked if some perfume was in the sale . But, given the wrong advice after coming home and looking on line . The whole shopping experience is awful in HOF Guildford. ( only one lovely lady on the Dior counter) she should get out and join another retailer that sees her benefit. Would never recommend anyone to use this store as you can’t get refunds in store soon and online is awful if you want to return anything. Sad, because I used to spend a lot in this store and now it just doesn’t seem worthwhile.