I have placed an order under order refund and told me that warehouse did not receive remaining items yet as tracking still shows items in transit. I was really shocked and surprised that how come only 2 items received as all of the items sent back in same parcel. Now I am contacting house of Fraser almost every week but do not get any positive response.there is no contact number either to speak with customer services. Such a big brand but very poor customer service. I have done a big mistake to buy from them. I hope someone will read this and help to get my remaining refund back. Thanks