I bought a couple dresses in store for my friend who is unable to go out. One of the dress doesn’t fit. The store won’t refund it, just credit note or exchange. The cashier didn’t mention anything and the only large sign on the wall is : returns and exchange. I assumed returns meant you get a refund. Very bad move from HoF. No wonder ,one of their remaining store is very quiet. I won’t shop there again and will advise the many people I know not too either.
1 year ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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