House of Fraser refuse to refund or exchange when they have sent out an incorrect item. They have the most awful customer service stating that ‘styles may vary’. I’m sorry but if I order an item online I expect it to be right and if not then the least I expect is a refund or an exchange. This is the worst company I have ever dealt with and I would avoid like the plague.
1 year ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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