Two items missing from my order!!
I emailed HOF (as frustratingly they don’t provide you with a telephone number) and I explained what had happened. They replied saying the items were definitely placed into the package. They asked me to see if the actual package was damaged. To my surprise it was!! It was slit at the back and put back together with brown tape. I sent them photographs.
I have not heard back from them all week. I have messaged then every single day but have no reply!!!!
I am so upset and frustrated and would like my money back as I have paid for two jackets that I didn’t actually receive!!!
1 year ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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