Truly abysmal customer service. Refused to give me a refund on items that were not delivered, and they know have not been delivered. The second you ask to make a complaint, they cut you off the online chat. I cannot believe what HOF have become. I will never shop with them again. I’ve tried email, Facebook, twitter and online chat to resolve this, and nobody is interested. You tell them not to cut you off, yet they ignore you. Horrific
10 months ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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