DO NOT USE THIS RETAILER
Item not received, no customer contact details on website, very slow to respond to refund request. Don’t use this shop! 6 weeks on 14 emails sent to their Customer Services Team, two Denial of Receipt forms completed & do I have my refund? NO! Their tactics are very clear, they hope that I will give up and walk away, just like so many other customers probably do. It is appalling how they are getting away with theft by not refunding customers for non received items. I REPEAT - DO NOT USE THIS RETAILER THEY ARE THEIVES! I will be contacting the Ombudsman for Retail they should not be trading.
9 months ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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