Absolutely ridiculous. My package claimed to be delivered but tracking had it in warehouse and no email no letter in post about it being delivered nothing. I was home that day so definitely didn’t come. A full month later of “investigation” and disputing for them to tell me no money back or anything as courier claims it’s delivered. Awful customer service where I was refused a manager to speak with or be contacted by and just got a copy paste email every day of investigation underway. Disgusting way of business dealing
9 months ago
House Of Fraser has a
3.0
average rating
from
7,489
reviews
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