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I ordered a bag on the 8th April next day delivery, still haven’t received the bag. Initially they were apologetic and said they will send it Wednesday 10th April but since then radio silence. I have contacted them via the website and they have been dismissive and very eager for me to cancel my order. Email communication is abysmal, I get it takes 2 days but they don’t respond to all your queries in your email it seems auto generated and at the end of all of it NO RESOLUTION.
6 months ago
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House Of Fraser has a 3.0 average rating from 7,489 reviews

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